Mind Balance System ApS
Ørbækgårds Allé 220
2970 Hørsholm
CVR no.: 39073994
Phone: 24888618
Email: info@mindbalancesystem.com
At Mind Balance System ApS, all prices are in Danish kroner and stated including VAT and fees. We reserve the right to change prices from day to day without prior consent. Subject to sold-out items.
Mind Balance System ApS accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard, and MobilePay. Payment for digital products will be charged to your account upon ordering. All amounts are in DKK (Danish kroner) and include VAT. We reserve the right for pricing errors and sold-out/discontinued items.
Cash purchase via website. Full payment to GTI.
Access to MBS® App is sent immediately after payment.
We offer full satisfaction or money back within 14 days on purchases of Mind Balance System® behavioral analysis including 1 trainer feedback bought through the shop.
Purchase of Trainer Session
If the trainer feedback is ordered through the website, the full amount is charged upon ordering.
Purchase of Trainer Session Directly from Trainer
If you purchase a Mind Balance System® behavioral analysis or feedback on the Mind Balance System® analysis directly from a Mind Balance System® trainer, you pay directly to the trainer.
Purchase of Course – Trainer Certification
As a participant in a Mind Balance System ApS trainer course, you will be invoiced with a one-time payment and a monthly subscription. The amounts are shown on our registration form.
Costs associated with changes or cancellation:
Changes:
You can change your registration to another course group no later than 2 weeks before the start of a Mind Balance System ApS course. Invoicing remains unchanged.
Cancellation:
It is free of charge to cancel a confirmed activity up until six weeks before start. For cancellations later than six weeks before start, the entire investment becomes due for payment.
If there are not enough participants for the course, Mind Balance System ApS reserves the right to cancel the course.
A 2-year right of complaint is provided in accordance with the Sale of Goods Act. Our right of complaint applies to errors in the analysis.
You must complain within a ‘reasonable time’ after you have discovered the defect/error.
For complaints and use of the right of withdrawal, send written notice to:
Email: info@gtienergywave.com or by letter to:
Mind Balance System ApS
Ørbækgårds Alle 220
2970 Hørsholm
In case of refund, please provide bank details including registration number and account number so the agreed amount can be transferred.
This information can be safely provided by email or other electronic form, as it is not sensitive information and will only be used for our fulfillment of the refund.
A 14-day full satisfaction guarantee is provided on MBS analyses and the first trainer session.
Withdrawal must be reported to us no later than 14 days after purchase, and from the withdrawal, you must return the shipment within 14 days. Notice must be given by email to info@mindbalancesystem.com.
In the notice, you must clearly indicate that you wish to exercise your right of withdrawal.
If you withdraw from your purchase, you will naturally receive the amount you have paid us back.
Repayment is carried out using the same payment method you used for the original transaction unless you have explicitly agreed to something else.
All rights to the MBS® analysis, workshops, courses, course materials, events, and digital products belong to Mind Balance System ApS.
Upon purchase, a license is obtained to use the purchased product as specified under the respective product.
Your digital product is personal, and it is not permitted to sell, forward, lend, give away the purchased item, or otherwise distribute the product, either privately or commercially. This applies to both the content of our online products, downloaded products, course materials, live sessions, workshops, and courses.
To enter into an agreement with us and shop on our website, we need the following information about you:
Name
Address
Phone number
Email address
Information about what you have purchased
We process your personal data for the purpose of delivering the product to you and to handle inquiries regarding your purchase. The processing takes place according to the rules in our privacy policy for GTI Energywave ApS. Here you can read more about how your information is processed, when it is deleted, and what rights you have as a registered person.
If you have a complaint about a product purchased in our Webshop, a complaint can be sent to:
The Competition and Consumer Authority’s Center for Dispute Resolution
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk
If you are a consumer residing in another EU country, you can submit your complaint in the EU Commission’s online complaint platform.
The platform can be found here: https://ec.europa.eu/consumers/odr/
If you submit a complaint here, you must provide our email address: info@mindbalancesystem.com